What to bring when collecting your order
- Proof of purchase: Including a reference to your order number or your order confirmation email.
- Valid physical photo ID: Current driver’s licence, passport or credit card that use for purchasing.
All Click and Collect orders will be ready within 1 hours from the ordering time at our warehouse 4-6 Clive St, Springvale VIC 3171.
Order after 5:00pm will be pick up from the next day.
Unless your order has any item out of stock, this process will take longer and we will notify you right away after we receive your order.
During this time, unfortunately our warehouse is not open on weekends for click and collect orders. All orders placed on weekends will be ready to pick up on Monday.
All orders can be held up to 1 month. If the orders are not picked up within one month, they will be cancel and refund.